On-demand library
Volunteer management webinars, on demand
70 free recorded sessions for people who lead volunteers, with practical training on recruitment, retention, recognition, reporting and leadership, led by CVA-certified experts and industry partners. Filter by topic, search by keyword, and watch whenever it suits you.
Watch on demand
70 webinars, filterable by topic
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55:46
Professional Development
From Volunteer Manager to Volunteer Leader: Building Influence, Impact, and Support
Karin Henderson, CVA and Angela Williamson, CVA on moving from managing tasks to leading volunteer engagement, plus a one-hour planning exercise.
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55:47
Strategy & Leadership
Incremental Investment in Volunteer Strategy: From Insight to Action
Session 5 with Houston Goodwin and Timothy Sarazen: turn what you have learned about your volunteer program into a practical plan.
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56:35
Strategy & Leadership
Managing Diverse Volunteer Events with Flexible Tools + Practices
Courtney McCracken and Oliver Waters on running volunteer events of any size or type, and keeping volunteers engaged throughout.
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54:31
Strategy & Leadership
Building Practical Systems That Support People
Angela Williamson, CVA, on turning fragile, repeated processes into simple shared systems, while keeping the human connection.
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1:02:13
Retention & Recognition
Feedback without Fallout: A Framework for Vital Volunteer Conversations
Karen Knight’s step-by-step, research-based framework for giving volunteers feedback that changes behavior and strengthens relationships.
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50:38
Strategy & Leadership
Corporate Volunteerism in 2026: Applying Transformative Volunteering Across Every Program Format
Session 2 with Angela Parker of Realized Worth: apply the three-step transformative volunteering process to every corporate program format you run.
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56:03
Reporting & Impact
Incremental Investment in Volunteer Strategy: Measuring What Matters + Demonstrating Impact
Session 4 with Rob Jackson and Houston Goodwin: choose the measures that matter and use them to demonstrate your program’s impact.
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55:33
Retention & Recognition
Beyond Orientation: Retaining Volunteers Through Recognition, Connection & Culture
Karin Henderson, CVA and Angela Williamson, CVA on why retention starts before the first shift, and the four things volunteers need to stay.
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58:07
Retention & Recognition
The Coaching Advantage: Turning Volunteer Energy into Impact
Beth Steinhorn, CVA, on moving from reactive feedback to proactive coaching, with a practical framework for volunteer performance and engagement.
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53:36
Strategy & Leadership
Incremental Investment in Volunteer Strategy: Building Systems for Sustainable Volunteer Engagement
Session 3 with Nicole R. Smith, CVA and Houston Goodwin: build the systems that keep volunteer engagement strong over time.
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53:40
Strategy & Leadership
Incremental Investment in Volunteer Strategy: Identifying Opportunities + Advocating for Growth
Session 2 with Beth Steinhorn and Houston Goodwin: spot where to invest next in your volunteer program and make the case for it.
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53:14
Strategy & Leadership
Laying the Foundation for Volunteer Engagement
Building the groundwork for a volunteer engagement strategy that lasts.
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48:41
Recruitment
The Human Side of Recruitment
Why people really say yes to volunteering, and how to build your recruitment around human motivation rather than task lists.
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38:26
Reporting & Impact
Grabbing Senior Leadership Attention with Appealing Impact Reports
Turn volunteer data into impact reports that senior leaders actually read, with Angela Williamson, CVA.
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52:13
Professional Development
New Year, New Role: A 101 Guide for New Volunteer Managers
The essentials for your first year leading a volunteer program, from systems to relationships.
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26:10
Strategy & Leadership
Event Management Essentials: Tools and Tips from Vision to Execution
Karin Henderson, CVA, on planning and delivering volunteer events that engage, empower and elevate your community.
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43:17
Strategy & Leadership
The Lie That Is Holding Volunteer Managers Back
The belief that quietly limits volunteer programs, and what to do instead to lead with confidence.
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49:17
Retention & Recognition
Why Your Passion for Volunteer Engagement Matters to Everyone
How a volunteer leader’s passion ripples out to volunteers, staff and the whole community.
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1:14:04
Strategy & Leadership
Corporate Volunteerism in 2026: A Fresh Perspective on Transformative Volunteering
Session 1 with Angela Parker of Realized Worth: what transformative employee volunteering looks like, and its benefits and challenges.
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47:25
Strategy & Leadership
Best Practice Tips for Defining and Managing the Relationship Between Employees and Volunteers
Draw clear, healthy lines between paid staff and volunteer roles so both can thrive.
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56:10
Onboarding & Training
Onboarding Volunteers the Right Way
Practical ways to onboard new volunteers so they start strong and stay engaged.
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47:41
Professional Development
From Volunteer Coordinator to Head of Engagement: Lessons Learned Along the Way
Career lessons from the path between coordinating volunteers and leading engagement.
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58:18
Strategy & Leadership
The Journey from Program to Strategy: Organizationally and Professionally
Grow from running a volunteer program to shaping volunteer strategy across your organisation.
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32:21
Retention & Recognition
Tackling Common Volunteer Challenges: Volunteer Grants & VTO in Recruiting and Retaining
How corporate volunteer grants and Volunteer Time Off (VTO) help you recruit and keep volunteers.
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41:08
Strategy & Leadership
From Guidelines to Actions
Move volunteer program guidelines off the page and into everyday practice.
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53:00
Strategy & Leadership
Closing the Gap: Pathways to Increase Funding
Practical pathways to secure more funding and resources for your volunteer program.
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57:20
Strategy & Leadership
Activating the Power of Strategic Volunteer Engagement for a Better World
Position volunteer engagement as a strategic force for community and social impact.
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56:11
Strategy & Leadership
Setting a Vision for Volunteer Engagement
Define a clear, motivating vision that gives your volunteer engagement direction.
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42:14
Professional Development
HVG Webinar
A volunteer management professional-development session.
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53:41
Professional Development
Volunteer Management Insights from Garrett Zaffke’s Story
Real-world volunteer management lessons drawn from Garrett Zaffke’s experience in the field.
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54:50
Is Volunteer Impact Right for You?
How Peninsula Humane Society Transformed Volunteer Management
Brian Probst of Peninsula Humane Society & SPCA shares how Volunteer Impact streamlined a large volunteer program, with practical tips you can apply.
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55:42
Recruitment
How to Improve Your Volunteer Recruitment Journey
Map and improve every step a prospective volunteer takes, from first interest to first shift.
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55:41
Recruitment
Micro-Volunteering
How short, low-commitment micro-volunteering opportunities widen your volunteer pool.
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1:00:25
Recruitment
Recruit and Rebuild Your Volunteer Base
Rebuild and grow your volunteer base after disruption with a fresh recruitment approach.
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48:47
Onboarding & Training
From Application to Activation
Shrink the gap between "I want to help" and a volunteer’s first shift with a smoother onboarding path.
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32:46
Onboarding & Training
From Recruitment to Readiness
Carry new volunteers from the moment they apply to the moment they’re ready to contribute.
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53:05
Onboarding & Training
Equipping Staff for Success: Training Colleagues to Engage Volunteers
Help paid colleagues become confident, effective partners in engaging volunteers.
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58:43
Onboarding & Training
Equipping Staff for Success 2.0: Beyond Training
Go past one-off training to build lasting staff capability for engaging volunteers.
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54:28
Retention & Recognition
Volunteer Wellbeing
Protect and support volunteer wellbeing so people stay healthy, happy and engaged.
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23:07
Reporting & Impact
Stop Under-Reporting Your Impact
Capture and communicate the full impact of your volunteers instead of selling it short.
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45:55
Reporting & Impact
Reporting the Full Value of Volunteer Engagement
Measure and report volunteer engagement in a way that reflects its true value.
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57:47
Strategy & Leadership
Building a Lasting Foundation for Volunteer Engagement
Set up the structures, policies and culture that keep a volunteer program strong over the long term.
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55:31
Strategy & Leadership
Building a Lasting Foundation, Part 2
Part two of building the structures and culture that sustain volunteer engagement.
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1:05:03
Strategy & Leadership
The Community Volunteer Management Model
A practical model for organising volunteer management around your community’s needs.
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48:53
Strategy & Leadership
Best Practice Guidelines for Volunteer Management
The best-practice guidelines every volunteer program should have in place.
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49:20
Strategy & Leadership
Volunteer Management Insights with Jane Farrar
Volunteer engagement insights and strategy with Jane Farrar.
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1:00:33
Strategy & Leadership
5 Steps to Building a Stellar Volunteer Team
A five-step framework for assembling and leading a high-performing volunteer team.
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45:45
Strategy & Leadership
Where Should Leadership of Volunteering Sit in an Organisation?
Where responsibility for volunteering belongs on the org chart, and why it matters.
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50:23
Strategy & Leadership
Fundamentals of Volunteer Engagement at Festivals and Events
Recruit, coordinate and keep volunteers energised through large festivals and events.
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51:51
Professional Development
CAVS Webinar
A professional-development session for volunteer administrators.
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49:32
Professional Development
What You Don’t Know Is Holding You Back: The Case for Professional Development
Why ongoing professional development is the lever that moves volunteer leaders forward.
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52:45
Risk & Security
Managing Volunteer Risks: What Could Possibly Go Wrong?
Spot and manage the risks in volunteer programs before they become problems.
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51:39
Risk & Security
Data Security for Volunteer Programs
What volunteer leaders need to know about protecting volunteer and client data.
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38:35
Is Volunteer Impact Right for You?
Is Volunteer Impact Right for Libraries?
See how libraries use Volunteer Impact to recruit, schedule and recognise their volunteers.
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38:10
Is Volunteer Impact Right for You?
Is Volunteer Impact Right for Community Gardens?
How community gardens and green spaces run their volunteers with Volunteer Impact.
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37:14
Is Volunteer Impact Right for You?
Is Volunteer Impact Right for Social Services?
How social-service organizations coordinate volunteers and clients in Volunteer Impact.
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45:20
Is Volunteer Impact Right for You?
Is Volunteer Impact Right for Animal Shelters?
How animal shelters and welfare groups schedule and track volunteers with Volunteer Impact.
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1:05:03
Is Volunteer Impact Right for You?
Is Volunteer Impact Right for Sporting Events?
How sporting events mobilise and manage large volunteer teams with Volunteer Impact.
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37:47
Is Volunteer Impact Right for You?
Is Volunteer Impact Right for Hospitals?
How hospitals manage volunteers, compliance and scheduling with Volunteer Impact.
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43:19
Is Volunteer Impact Right for You?
Is Volunteer Impact Right for Food Banks?
How food banks schedule shifts and track volunteer hours with Volunteer Impact.
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1:00:09
Is Volunteer Impact Right for You?
Is Volunteer Impact Right for Zoos?
How zoos and aquariums organise their volunteer programs with Volunteer Impact.
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55:12
Is Volunteer Impact Right for You?
Is Volunteer Impact Right for Heritage Sites?
How heritage sites and historic places manage volunteers with Volunteer Impact.
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52:44
Is Volunteer Impact Right for You?
Is Volunteer Impact Right for Museums?
How museums recruit, schedule and recognise volunteers and docents with Volunteer Impact.
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45:20
Is Volunteer Impact Right for You?
Is Volunteer Impact Right for Social-Service Programs?
A closer look at how social-service programs run volunteers in Volunteer Impact. (Near-duplicate of the Social Services tour.)
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38:43
Is Volunteer Impact Right for You?
Is Volunteer Impact Right for Hospices?
How hospices coordinate volunteers and one-to-one client support with Volunteer Impact.
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40:43
Is Volunteer Impact Right for You?
How to Choose a Volunteer Management System
What to look for when evaluating and choosing volunteer management software.
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33:32
Is Volunteer Impact Right for You?
Is Volunteer Impact Right for One-to-One Client Programs?
How programs matching volunteers one-to-one with clients use Volunteer Impact.
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33:32
Is Volunteer Impact Right for You?
Volunteer Impact for One-to-One Client Support
A closer look at one-to-one client matching in Volunteer Impact. (Near-duplicate of the client-programs tour.)
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45:20
Is Volunteer Impact Right for You?
Volunteer Impact for Enterprise Organizations
How large, multi-site enterprises run volunteer engagement at scale with Volunteer Impact.
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29:01
Is Volunteer Impact Right for You?
Volunteer Management Software for Recruitment
How Volunteer Impact’s recruitment tools help you find and sign up new volunteers.
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